Shipping & Processing Time:
Orders are handmade and typically processed within 1 business day of purchase. Once your order ships, you'll receive a tracking number by email.
Shipping method: All orders ship via USPS Ground Advantage, with delivery generally taking 2–5 business days within the US after processing.
Please note: Processing and shipping times may run slightly longer during peak seasons or high-order periods. If there's ever a delay on our end, we'll reach out to let you know.
Contact: salmonsnailmail@gmail.com or cannolicanonet@gmail.com— for questions about your order status.
Return Policy
All items from SalmonSnail are handmade to order or in small batches, so we do not accept returns for change of mind.
Damaged or defective items: If your order arrives damaged or defective, contact us within 7 days of delivery at [your email] with a photo of the item and packaging. We'll send a replacement or issue a full refund — your choice.
Wrong or missing item: If we made a mistake on your order, let us know within 7 days and we'll make it right at no cost to you.
Non-returnable: Because each piece is handmade, slight variations in color, bubbles, or inclusions are normal and not considered defects.
Contact: salmonsnailmail@gmail.com or cannolicanonet@gmail.com — I typically respond within 24 hours!